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Financial Aid Policies and Procedures

Satisfactory Academic Progress Policy for Financial Aid

Federal regulations require the University to establish and apply reasonable standards of satisfactory progress for the purpose of the receipt of financial assistance. Each institution must design criteria outlining the definition of student progress towards a degree and the consequences for the student if progress is not achieved.

Students at University of the Pacific, Arthur A. Dugoni School of Dentistry who wish to be considered for financial aid must maintain satisfactory academic progress in their selected course of study as set forth in this policy. The following policy is based on the dental school's academic standards and applies to all students enrolled in the school.

Academic performance is monitored by the Student Academic Performance and Promotions Committee at the end of each quarter. Students are required to maintain academic good standing. See our School Catalog for specific academic good standing requirements.

All students receive a copy of the Satisfactory Academic Progress Policy for Financial Aid during their Entrance Interview.

DDS, IDS and Orthodontic students will be considered to be making satisfactory progress as long as they are permitted to continue in their degree program.

Financial Aid Warning

When a student fails to meet the academic good standing requirements, the Student Academic Performance and Promotions Committee will place the student on academic probation and will recommend specific terms and/or timeframes for improvement that the student is expected to meet. A student placed on academic probation will also be placed on financial aid warning.

A student who meets the terms of academic contract or who is allowed to continue in the program based on a vote of the faculty will continue to be eligible for financial aid. However, loan funds for the next quarter will be placed on hold pending a continued  good academic standing or continued contract.

Financial Aid Probation

A student who fails to meet the terms of the contract after receiving a financial aid warning must complete and submit an appeal to the financial aid office in order to be placed on financial aid probation and continue to receive financial aid. The financial aid office will notify the student in writing.  Loan funds will placed on temporary hold for the next quarter pending review by the Academic Performance Committee. The hold will be released upon notification from the Office of Academic Affairs of the student's good academic standing.

Implementation and Notification of Financial Aid Status

A student who is placed on financial aid probation will receive a Probation Letter from the financial aid office.  Loan funds will be placed on a temporary HOLD for the next quarter pending review by the Academic Performance Committee. The HOLD will be released upon notification from the office of Academic Affairs of  the student's good academic stainding. 

Financial Aid Suspension

A student who is recommended to the dean for academic disqualification by the Student Academic Performance and Promotions Committee will be placed on financial aid suspension. The Financial Aid Office will notify the student in writing.

Suspension results when a student fails to correct a deficiency during the probationary period. A student placed on financial aid suspension is not eligible to receive federal student aid.

Repeat Students

If a student is recommended to repeat an academic year, he/she will continue to be eligible to receive federal student loans for the repeat period as long as they are within the maximum timeframe allowed. The student will meet with a financial aid administrator to discuss federal loan exit counseling requirements.

Maximum Timeframe

A student who is recommended to repeat a academic year may receive financial aid for a maximum of 4.5 years for DDS and 3 years for IDS. This includes any quarters the student is enrolled, whether or not the student received financial aid.

Appeals

All students placed on financial aid suspension have the option of an appeal. A student who is removed from suspension by appeal will be placed on probation. All financial aid funds will be placed on hold while the appeal is pending. A student on  probation will continue to be eligible for financial aid for the term specified. The student will be notified in writing.

Refund Policy

See our school catalog for detailed information regarding the school's refund policy.

Financial Aid And Refunds

The Federal Refund Policy for Financial Aid Recipients differs from the school's refund policy. Federal regulation requires a refund/return calculation be processed for any student who has completed less than 60% of their current quarter to determine the amount of federal funds that must be returned to the Direct Loan Program. A student who has completed 60% or more of their current quarter will have earned all of their financial aid and no refund/return of federal funds will be required.

Rights & Responsibilities

You have the right to:

  • Privacy — All financial aid records and data submitted with your application for financial aid will be treated as confidential information and is subject to disclosure requirements under the Family Educational Right to Privacy Act (FERPA).
  • A complete explanation of the financial aid award process — If you do not understand how your financial aid award was determined or do not believe your application was fairly evaluated, please contact our Financial Aid Office.
  • Appeal — The Arthur A. Dugoni School of Dentistry has established an administrative appeal process through the Financial Aid Committee. For more information, contact the Financial Aid Office at 415.929.6452.

You are responsible for:

  • Reporting changes in your financial status — Should you receive additional funds or financial support from any source, you must report this to the Financial Aid Office. The Financial Aid Office is required by law to consider all sources of aid when determining your eligibility for federal student aid funds.
  • Changes in your student status — If you change your address, drop below half-time status or withdraw from school, you must report this to the Financial Aid Office as soon as possible. We recommend you contact us before considering such action so that we can properly advise you on what effect, if any, such action may have on your financial aid.
  • Using financial aid funds only for educational purposes — Educational expenses include tuition, fees, room, board, books, supplies and other living expenses.
  • Promptly responding to requests and inquiries from the Financial Aid Office.
  • Keeping copies of all documents and records you submit to the Financial Aid Office.
  • Repaying your loans — Acceptance of any loan carries a serious legal and financial obligation. Failure to meet this obligation may adversely affect your credit rating and could prevent other students at the dental school from borrowing to finance their education needs.